Hello and welcome to Soor Audio

My name is Paul and in collaboration with David at the David Berning Company, Mark at Linear Tube Audio and Ricky at HiFi One, I offer service and support for their products in the UK and Europe.

I have been a longtime David Berning amplifier owner since 2007. My first was the ZH270, then the Pre One with the ZH230 and currently the QZ’s.

I maintain a lifetime fascination of music and the science that feeds the engineering required to reproduce the recorded arts with beauty and emotion. My career is engineering based and I am a Chartered Engineer.

My connection with David Berning goes back over 10 years when I found myself helping the UK importer with some circuit board upgrades. Since then, on the rare occasion a UK David Berning amplifier has a problem, David has pointed owners in my direction and with his guidance I resolve the issue avoiding the need to ship back to the United States.

Service and Support

  • Warranty

    If your amplifier is under warranty, you can contact me I’ll help and liaise with David, Mark or Ricky as appropriate.

  • Help

    David Berning’s iconic products and designs go back many decades. On the rare occasion you experience a problem or feel you need some support, please don’t hesitate to get in touch and we can discuss what to do.

    Many issues are tube/valve related. To help identify if that’s the case, click here for a great video by LTA.

    It may well be that I can come to you and resolve the issue (subject to distance, time and where appropriate, out-of-pocket expenses and fees). If the issue is not straightforward, then I’ll need to have the amplifier with me to investigate including consulting with David, Rick at HiFi One or Mark at LTA. Either way, we will discuss the logistics and any costs before any work starts.

  • Confidence

    I will warrant my work for 1 year in terms of the parts I supply and the standard of work.

    Please be aware that this will not include your valves/tubes because they are wear-and-tear items unless they are supplied, fitted and tested by me. However please be assured, one of the beauties of David Berning's designs is valves/tubes are not stressed as in other valve amplifiers so reliability and life are orders of magnitude better.